The EAA-Pad® from ANKER makes every self-service terminal accessible – whether they’re self-service terminals in supermarkets, self-service scales, ticket machines, or information kiosks. With tactile buttons, audio support, and flexible installation options, it enables easy navigation for people with visual impairments or limited motor skills. The EAA-Pad® ensures that self-service terminals can comply with current legal accessibility requirements.
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Accessibility matters now!
- Legal Requirements - The Accessibility Enhancement Act (BFSG) and the European Accessibility Act (EAA) require companies to ensure that certain digital systems are designed to be accessible.
- Inclusion and Participation - People with visual impairments, reading difficulties, or limited fine motor skills are given equal access to digital services.
- Easier Navigation - Thanks to tactile button controls and audio guidance, users without visual aids can navigate through menus and directories.
- Compliance with DIN EN 301-549 - The EAA-Pad® contributes to compliance with the standard for accessible information and communication technology (ICT).
- Audio Support for Digital Content - Software can output content through headphones to provide audio-based guidance.
- Flexible Integration – Compatible with various installation types (horizontal, vertical, poles), as well as the option to use standardized or custom recessed or surface-mounted brackets to adapt to different applications.
- Easy to Find - RGB backlighting makes it easier for people with visual impairments to identify the device.
- Hardware as an Enabler - As a hardware solution, the EAA-Pad® is a flexible enabler for software solutions designed to achieve maximum accessibility.
- Future-Proofing for Retail - Companies that implement accessible solutions early on are legally and technologically prepared for future requirements.
Functionality of the ANKER EAA_PAd
Tactile Function Key
To open menus in the software, for example, to enable compliance with the legal minimum requirements for volume and speed settings, or to add a language selection or other desired features.
Tactile arrow keys
To Navigate
Audio jack
For headphones and a microphone
Tactile ENTER key
To confirm/select
RGB Backlighting
Can be controlled in 3 zones
DIP switch
On the back, for flexible installation; vertically or horizontally
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EAA-Pad® - Inclusion Made Easy
The EAA-Pad® is an assistive USB device designed to make self-service terminals, information kiosks, and other self-service touchpoints accessible. With a tactile keypad, audio support, and flexible installation options, it enables people with visual impairments or motor disabilities to use the devices intuitively. This allows companies to comply with legal requirements (BFSG & EAA) and make their digital services accessible to everyone. Easy integration–maximum inclusion!
- USB-C port on the back
- Tactile buttons
- RGB backlighting with 3 customizable zones
- A switch on the back allows for either horizontal or vertical mounting
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, the Act on Strengthening Accessibility (BFSG)
European Accessibility Act (EAA)
The Accessibility Improvement Act (BFSG) implements the provisions of the European Accessibility Act (EAA) in Germany and requires companies to design digital products and services to be accessible. The goal is to ensure that people with disabilities have equal access.
- EU-wide requirement: The EAA establishes minimum accessibility requirements.
- Legal Requirement: The BFSG transposes these requirements into German law.
- Scope:Applies to digital products and services, including, among others, certain self-service terminals, debit card terminals, websites, and apps.
- Requirements for Businesses:Retailers, banks, and service providers must ensure accessibility.
- Implementation deadline:The regulations will take effect on June 28, 2025.
- Penalties for Noncompliance:Violations may result in penalties.
The BFSG and EAA are making accessibility mandatory–
–including for certain self-service solutions at the point of sale.
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What should accessible user interface designs enable?
- Use in Cases of Vision Loss
- Use by People with Visual Impairments
- Use in Cases of Impaired Cognition
- Use When Range Is Limited
- Use in cases of limited manual motor skills or limited strength
- Use in Cases of Hearing Loss
- Use by People with Hearing Impairments
- Use in Cases of Loss of Speech
- Minimising the risk of triggering a photosensitive seizure
- Privacy Policy
Your contact at ANKER
Kay Westermann
Do you have questions about the EAA-Pad® or would you like to learn how to make your self-service terminals accessible?
Kay will be happy to advise you on the legal requirements and the best ways to use the device.
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